Candidate should be experienced in Identity Governance Identity & Access Management support function along with People Management. Should have deep understanding of Identity IIQ preferably in SailPoint Technology. Should have an experience of 5+ years in mentioned filed.
1. Responsible for individual delivery of services
2. Good client engagement and management skills to achieve desired customer satisfaction
3. Ability to derive best practices to achieve desired performance with-in Team
4. Any other essential function that may occur from time to time as directed by the Supervisor
Knowledge, Skills and Abilities
EducationCollege degree preferably in IT
ExperienceExternal candidate: Preferably 3+ year experience in a Team Leader profile ideally aligned to Identity & Access Management related support function
Internal candidate: Preferably aligned to Identity & Access Management related support function, with meeting GOSC IJP criteria
Knowledge and skills(general and technical)3+ years of experience with installation, integration, deployment, and maintenance of SailPoint IdentityIQ
Communication skills ability to read, interpret business documents. Excellent verbal/written communication
Team work/ Managing Self / Adaptability
Ability to work successfully in production driven environment
Ability to manage multiple tasks and to deliver accurate and detailed results within firm deadlines.
Experience with web application servers (Tomcat, WebSphere, WebLogic, JBOSS, etc.).
Knowledge of Java, .NET,JIRA, Bamboo, Bitbucket etc.MS-SQL or another other DBMS product
Knowledge of how to integrate applications via web services (SOAP/REST)
Other Requirements (licenses, certifications, specialized training if required)Preferably should be certified in SailPoint Development - Administration
(and purpose of relationship):
AM - for the purpose of reporting performance, escalation handling, clarifying concerns, and seeking feedback and support and also for the purpose of work thread related issues and escalated transactions
UM / Manager - for the purpose of answering issues left unresolved by the AM and monthly evaluation of performance
Team Members for the purpose of seeking co-operation & clarification on process-related matters & providing assistance and support when required
(and purpose of relationship) If Applicable
Internal & External Customers of the business