Sales Coordinator/ Support Executive | E-Commence Company @ Delhi

1 - 6 Years
Delhi

Job Description

JOB PURPOSE:

  • Deliver high quality bus travel experience by ensuring that all customer escalations from central support team is resolved by working closely with the local field team and bus operators.
  • The role will also support in providing MIS support for the region head


RESPONSIBILITIES

  • Ensure all escalations that come from Central support team are resolved within agreed timelines
  • Maintain exceptional relationship with bus operator and field team to provide fast closures
  • Provide inputs to RH on long term solutions to fix some of the root causes of escalations
  • Support Region head with MIS requirements
  • Support in driving local initiatives

Required Candidate profile

  • Strong communication and negotiation skills
  • Strong Excel skills
  • Customer centric and Self Motivated
  • Action Orientation and career orientation should be high
  • Good command over Local language and English.

Salary: INR 2,00,000 - 3,50,000 PA.

Industry:Travel / Hotels / Restaurants / Airlines / Railways

Functional Area:Sales, Retail, Business Development

Role Category:Sales Support

Role:Sales Coordinator

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Education-

Doctorate:Doctorate Not Required

Company Profile

HR India Solutions

leading recruitment firm
View Contact Details+

Recruiter Name:Snigdha

Contact Company:HR India Solutions