- Deliver high quality bus travel experience by ensuring that all customer escalations from central support team is resolved by working closely with the local field team and bus operators.
- The role will also support in providing MIS support for the region head
- Ensure all escalations that come from Central support team are resolved within agreed timelines
- Maintain exceptional relationship with bus operator and field team to provide fast closures
- Provide inputs to RH on long term solutions to fix some of the root causes of escalations
- Support Region head with MIS requirements
- Support in driving local initiatives
Required Candidate profile
- Strong communication and negotiation skills
- Strong Excel skills
- Customer centric and Self Motivated
- Action Orientation and career orientation should be high
- Good command over Local language and English.
Salary: INR 2,00,000 - 3,50,000 PA.
Industry:Travel / Hotels / Restaurants / Airlines / Railways
Functional Area:Sales, Retail, Business Development
Role Category:Sales Support
Desired Candidate Profile
Doctorate:Doctorate Not Required
HR India Solutions
Contact Company:HR India Solutions