Area Service Incharge For leading DTH at Gulbarga(Karnataka)

3 - 8 Years

Job Description

Job Description
To manage compliance to Training Strategy across the year @ all processes.
To manage efficiency of all roles handling process through effective learning-curve ,Quality FS ,Operations
Lead & guide a the Training team, over set weekly , quarterly & annuals goals & targets
Manage resource planning, and Team members
Motivate & influence team members to devise different & fresh approaches to training in class and outside of it.
Analytical skills
Understanding of adult learning management principles, content management and project management.
Client relationship management & people-development skills.
Feedback & collation from Training Team, FS operations and ISPs every month.
Feedback & calibration with the quality team, at least twice a month.
Best practice sharing and calibration with other teams.
Coordination with HR as & when required.
Compliance & manage national norms on training management and monitor adherence on both training quantity and quality through Trainers.
This will include, but not limited to
Training process
Centralized assessment mechanism
National training schedules
Trainer / training resource management
Driving and managing the training core group and
Compliance to and executing all relevant and required support mechanisms like online web - portal based LMS, etc.
Coordinating with internal / external teams like IT, CS functional teams for feedback and participation.
Collate, analyse and publish pertinent data/ information nationally to ensure best practice sharing and implementation.
Compliance manage norms for training infrastructure at a Site & National level. This includes both training facilities and resource.
Facilitate circle/ zonal training managers in implementing the above.
Any other task/ activity necessary to improve training & service goals.
Person should be well known to Kannada

Salary: INR 3,00,000 - 8,00,000 PA.


Functional Area:IT Hardware, Technical Support, Telecom Engineering

Role Category:Technical Support

Role:Customer Support Engineer/Technician


Desired Candidate Profile

Please refer to the Job description above



PG:Post Graduation Not Required

Doctorate:Doctorate Not Required

Company Profile

HR India Solutions

HR India Solutions is a premium executive search firm helping domestic and international organizations with specialized HR services like Middle to Senior level Recruitment, Training, Payroll, Policies and more. We have a strong foothold of handling recruitment in industries like Consumer, Manufacturing, Durables, Hospitality, and more.
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Recruiter Name:Anil DAS

Contact Company:HR India Solutions